Jeffry - Customer Service & Sales Specialist with diverse BPO experience

Managua, Managua Department, Nicaraguaen

Progressed through roles in customer service and sales within BPO companies

Gained broad exposure to client interaction, communication, and problem-solving

Published on CazVid

Summary

Experienced in customer support and sales within the BPO industry, with a focus on client engagement and problem resolution.

Customer ServiceIntermediate

Experience in addressing customer inquiries and resolving issues in BPO environments.

SalesIntermediate

Engaged in selling products/services and maintaining client relationships at Concentrix.

Communication SkillsIntermediate

Effective verbal and written communication with clients and team members.

Client InteractionIntermediate

Handled multiple customer and client interactions in high-volume BPO settings.

EnglishSpanish

SITEL BPO

October 2017 - November 2019

Concentrix

February 2020 - December 2022

Ibex BPO

Bachelor

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