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Jeffry
Customer Service Representative
Contato
Managua, Managua Department, Nicaragua
Disponível na CazVid
Competências
Customer ServiceIntermediate
Experience in addressing customer inquiries and resolving issues in BPO environments.
SalesIntermediate
Engaged in selling products/services and maintaining client relationships at Concentrix.
Communication SkillsIntermediate
Effective verbal and written communication with clients and team members.
Client InteractionIntermediate
Handled multiple customer and client interactions in high-volume BPO settings.
Formação acadêmica
Bachelor
Idiomas
English
Spanish
Resumo
Experienced in customer support and sales within the BPO industry, with a focus on client engagement and problem resolution.
Principais conquistas
- Progressed through roles in customer service and sales within BPO companies
- Gained broad exposure to client interaction, communication, and problem-solving
- Developed skills across multiple customer service platforms and sales processes
Experiência
Customer Service Representative
SITEL BPO
October 2017 - November 2019
Sales Representative
Concentrix
February 2020 - December 2022
Customer Service Representative
Ibex BPO
Habilidades
Customer ServiceSalesCommunication SkillsClient Interaction
Publicado na CazVid - 17 de mai. de 2026