This is my profileContact via CazVidJeffry
Customer Service & Sales Specialist with diverse BPO experience
Contact
Managua, Managua Department, Nicaragua
Available on CazVid
Competencies
Customer ServiceIntermediate
Experience in addressing customer inquiries and resolving issues in BPO environments.
SalesIntermediate
Engaged in selling products/services and maintaining client relationships at Concentrix.
Communication SkillsIntermediate
Effective verbal and written communication with clients and team members.
Client InteractionIntermediate
Handled multiple customer and client interactions in high-volume BPO settings.
Education
Bachelor
Languages
English
Spanish
Summary
Experienced in customer support and sales within the BPO industry, with a focus on client engagement and problem resolution.
Key Achievements
- Progressed through roles in customer service and sales within BPO companies
- Gained broad exposure to client interaction, communication, and problem-solving
- Developed skills across multiple customer service platforms and sales processes
Experience
Customer Service Representative
SITEL BPO
October 2017 - November 2019
Sales Representative
Concentrix
February 2020 - December 2022
Customer Service Representative
Ibex BPO
Skills
Customer ServiceSalesCommunication SkillsClient Interaction
Published on CazVid - May 17, 2026