Dedicated customer service and sales professional with hands-on experience in telecommunications and BPO sectors, skilled in managing end-to-end sales processes and delivering exceptional client support.
Applied in call center roles to manage customer interactions and ensure satisfaction.
Managed sales cycles for telecommunications products, including needs analysis and finalizing sales.
Utilized to understand customer requirements and provide tailored product recommendations.
Communicated effectively with diverse audiences to facilitate sales and customer service.
GNP BPO
Identified customer needs and recommended appropriate mobile plans and features., Provided exceptional customer service throughout the sales process, ensuring customer satisfaction.
Asiste Ingenieria SAS
Managed end-to-end sales processes for Claro products including phones, TV, and computers., Consistently met or exceeded sales targets for Claro products, contributing to revenue growth.
High School
Primary Academic