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Jhuberth
Customer Service & Sales Specialist with 4+ years in telecommunications and BPO
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Competencies
Applied in call center roles to manage customer interactions and ensure satisfaction.
Managed sales cycles for telecommunications products, including needs analysis and finalizing sales.
Utilized to understand customer requirements and provide tailored product recommendations.
Communicated effectively with diverse audiences to facilitate sales and customer service.
Education
Languages
Summary
Dedicated customer service and sales professional with hands-on experience in telecommunications and BPO sectors, skilled in managing end-to-end sales processes and delivering exceptional client support.
Key Achievements
- Managed end-to-end sales processes for Claro products, consistently meeting or exceeding sales targets.
- Provided exceptional customer service at GNP BPO, ensuring customer satisfaction and understanding customer needs.
- Contributed to revenue growth through effective sales strategies and product knowledge.
Experience
Call center asesor
Identified customer needs and recommended appropriate mobile plans and features., Provided exceptional customer service throughout the sales process, ensuring customer satisfaction.
Agente
Managed end-to-end sales processes for Claro products including phones, TV, and computers., Consistently met or exceeded sales targets for Claro products, contributing to revenue growth.