Dedicated customer service professional experienced in client interactions, communication, and problem-solving across multiple roles.
Applied customer service skills, communication, and negotiation in client interactions.
Utilized effective communication to address customer needs and coordinate with teams.
Resolved customer issues leveraging critical thinking and problem-solving abilities.
Managed scheduling and workflow to ensure timely customer support and task completion.
Convergys
Outplex
Caresolace
Highschool
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Familiar with computer and CRM software for managing customer data and interactions.
