08/2023 - 08/2024
Lead Recruiter
Everise
Effectively managed the recruitment process, Verified candidate's profiles through a thorough interview and tests, Moved their process to the verification step to complete the hire
02/2023 - 05/2023
Recruitment Assistant
Nearsol
Effectively managed the recruitment process of over 200 employees, Verified candidate's profiles through a thorough interview as well as their respective documentation and CVs, Moved their process to the verification step
08/2021 - 09/2022
Recruitment Senior Executive
24/7.ai
Effectively managed the recruitment process of over 1000 employees, Developed intensive, ambitious business strategies, short-term goals, and long-term objectives, Verified candidate's profiles through a thorough interview as well as their respective documentation and CVs.
01/2021 - 06/2021
Customer Service Representative
Allied Global
Provided customer service to a variety of customers all over the U.S., Assisted customers regarding phone activation and general issues related to the service
06/2019 - 01/2021
Customer Service Representative
Telus International
Provided customer service to a variety of customers all over the U.S., Assisted customers regarding electric bill and general issues related to the service
09/2015 - 06/2018
Store Supervisor
Telecomunicaciones de Guatemala
Verification of properly performed tasks, properly achieved goals and deadlines as well as shadowing with employees to ensure the proper customer service was provided, Properly performed Cell phone, Phone and TV plan sales, Renewal of contracts and retention of customers
04/2015 - 09/2015
Recruiter
Genpact
Effectively managed the whole recruitment process, Verified candidate's profiles through a thorough interview as well as their respective documentation and CVs
08/2014 - 03/2015
Customer Service Representative
Acs
Successfully provided worldwide assistance regarding order, tracking, and delivery of different products
03/2009 - 06/2013
Executive Recruiter
Transactel
