Experienced ICT support specialist with 8 years supporting diverse technologies and cloud services for North American and Latin American clients.
Provided technical assistance and troubleshooting for various platforms and cloud services.
Supported and maintained services on Azure, Google Cloud, and AWS, ensuring resilience and performance.
Assisted clients in Latin America and North America, facilitating effective communication in diverse cultural contexts.
Handled client issues efficiently, demonstrating a strong focus on customer satisfaction.