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Lucía Rodriguez's avatar
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Lucía Rodriguez

Córdoba, Cordoba, Argentina

Medical Interpreter with Customer Service & Call Center Expertise

  • Provided medical interpretation across various healthcare settings including clinics, hospitals, and nursing homes.
  • Handled high volume of calls across multiple domains such as medical, banking, and utilities, ensuring clear communication.
  • Gained experience in sales, customer service, and scheduling in a high-pressure call center environment.
Medical Interpretation
Intermediate
Facilitated communication between medical professionals and patients in diverse healthcare scenarios.
Customer Service
Intermediate
Managed customer interactions in call centers, addressing inquiries and resolving issues efficiently.
Call Handling
Advanced
Handled a high volume of calls related to sales, scheduling, and general customer support.
Multitasking & Communication
Intermediate
Maintained clarity and professionalism while managing multiple call types in fast-paced environments.

Languages

Spanish
Native
English
Advanced
See Full Skillset on CazVid
2023 - 2023
Medical Interpreter
Language Line Solutions
Receiving many different types of calls such as: Medical (clinics, hospitals, offices, nursing homes, etc.), Banking (acc. openings, claims, frauds, payments, loans, etc.), Services (utilities, insurances, shelters, 911,etc.)
2024 - 2024
Call center representative
Solvo Call center
Sales agent, Customer service, Experience in high volume of calls, Hotel/Trips scheduling
View Complete Work History
🎓
Instituto “Dr. Dalmacio Vélez Sarsfield”
High School Diploma
Completed December 2018
🎓
Universidad tecnológica nacional – Franja regional Córdoba
Industrial Engineering
Completed In Progress
See Education & Certifications
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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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