Lucia - Customer Service Specialist with experience in Telehealth and Video Calls

Managua, Managua Department, Nicaraguaen

Provided customer support in telehealth settings, ensuring clear communication during video consultations

Gained experience in refractionist services within a BPO environment

Published on CazVid

Summary

Experienced in telehealth and optical customer support, adaptable and dedicated to client satisfaction.

Handled multiple customer interactions efficiently, demonstrating multitasking abilities

MultitaskingIntermediate

Managed multiple customer inquiries across different channels in a fast-paced BPO setting

Customer ServiceIntermediate

Provided support and assistance to customers, focusing on telehealth and refraction services

HardworkingIntermediate

Consistently committed to completing tasks thoroughly and efficiently in a demanding environment

CuriosityBeginner

Displayed interest in expanding knowledge of telehealth and optical services

English

Opticall BPO

Jul 2022 - Dec 2024

Telehealth, Video Call, Refractionist

English language

Completed Jul 2022

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