Luigi Morello

Provided support to customers by addressing inquiries, resolving issues, and delivering product or service information., Actively promotes and sells company offerings by identifying customer needs and recommending suitable solutions., Maintains a high standard of service while meeting sales and customer satisfaction goals.

Assisted customers with the application, approval, and repayment process for short-term loans., Verifies identification and financial documents, explains loan terms, and ensures compliance with regulatory guidelines., Provides excellent customer service, handles cash transactions securely, and maintains accurate records while promoting responsible lending practices.

Handles customer inquiries and concerns with a focus on resolving issues and preventing cancellations., Uses strong communication and problem-solving skills to retain customers, offer tailored solutions, and promote continued service., Maintains accurate account records while meeting retention and customer satisfaction goals.

Provides technical support and product guidance to Avast users, assisting with software installation, troubleshooting, and account management., Educates customers on features and subscription options, identifies needs, and recommends appropriate solutions., Delivers excellent service while driving sales and ensuring customer satisfaction.

Assisted customers with the application, approval, and repayment process for short-term loans., Verifies identification and financial documents, explains loan terms, and ensures compliance with regulatory guidelines., Provides excellent customer service, handles cash transactions securely, and maintains accurate records while promoting responsible lending practices.

Provided technical and customer support to gamers across multiple platforms, including PlayStation, PC, Xbox, and Nintendo consoles., Assists with account issues, gameplay troubleshooting, connectivity problems, and in-game purchases., Delivers prompt, knowledgeable, and friendly service to ensure a smooth and enjoyable gaming experience while maintaining accurate records of all interactions.

Facilitated clear and accurate communication between English and Spanish speakers in real-time across various settings, including customer service, medical, legal, or technical environments., Interpreted verbal conversations with professionalism and cultural sensitivity while maintaining confidentiality and ensuring message accuracy and tone.

Assisted students with course applications and navigation of the online study platform, providing guidance and troubleshooting support to ensure a smooth user experience., Handled inquiries through email and live chat, offering timely and accurate information., Supported sales efforts by promoting courses and helping students select suitable programs based on their needs.