Experienced customer service and language instruction professional with strong communication skills and a background in interpreting and teaching language arts and literature.
Utilized verbal and written skills to provide interpretation and customer service across various roles.
Delivered lessons in language arts, literature, and history, fostering student engagement and comprehension.
Managed customer inquiries and resolution processes in multiple roles, ensuring client satisfaction.
Demonstrated strong people skills in group settings, language instruction, and customer interactions.
ICC BPO
Conduent
Conduent
Everise
Alorica
Liceo Frater
College studies
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Applied computer skills for teaching, typing, shorthand, and communication tasks.
COLEGIO INGLES AMERICANO EAS
Liceo Frater
Colegio El Shaddai