This is my profileContact via CazVidMarian
Customer Service and Interpretation Specialist with diverse communication skills
Contact
Guatemala City, Guatemala, Guatemala
Available on CazVid
Competencies
CommunicationExpert
Utilized verbal and written skills to provide interpretation and customer service across various roles.
Language TeachingAdvanced
Delivered lessons in language arts, literature, and history, fostering student engagement and comprehension.
Customer ServiceAdvanced
Managed customer inquiries and resolution processes in multiple roles, ensuring client satisfaction.
Interpersonal SkillsIntermediate
Demonstrated strong people skills in group settings, language instruction, and customer interactions.
Computer SkillsIntermediate
Applied computer skills for teaching, typing, shorthand, and communication tasks.
Education
College studies
Mariano Galvez University
Summary
Experienced customer service and language instruction professional with strong communication skills and a background in interpreting and teaching language arts and literature.
Key Achievements
- Provided over the phone interpretation services at ICC BPO, facilitating effective communication across language barriers.
- Handled multiple customer service roles at Conduent, demonstrating adaptability and communication expertise.
- Taught language arts, literature, and history at various educational institutions, developing curriculum and engaging students.
Experience
Over the phone interpreter
ICC BPO
July 2022 - present
Trade Customer Service Agent
Conduent
September 2021 - February 2022
Resolutions Specialist Agent
Conduent
February 2021 - present
Customer Service Agent
Everise
2021 - 2021
Customer Service Agent
Alorica
2020 - 2020
Junior High, High School Language Arts and TOEFL
Liceo Frater
2019 - 2019
Junior High and High School American and British Literature
COLEGIO INGLES AMERICANO EAS
2018 - 2018
Junior High, High School Language Arts, TOEFL
Liceo Frater
2017 - 2017
World History and Literature teacher
Colegio El Shaddai
2016 - 2016
Skills
CommunicationLanguage TeachingCustomer ServiceInterpersonal SkillsComputer Skills
Published on CazVid - Jul 3, 2025