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M

Marian

Customer Service and Interpretation Specialist with diverse communication skills

Contato

Guatemala City, Guatemala, Guatemala
Disponível na CazVid
Contato pela CazVid

Competências

CommunicationExpert

Utilized verbal and written skills to provide interpretation and customer service across various roles.

Language TeachingAdvanced

Delivered lessons in language arts, literature, and history, fostering student engagement and comprehension.

Customer ServiceAdvanced

Managed customer inquiries and resolution processes in multiple roles, ensuring client satisfaction.

Interpersonal SkillsIntermediate

Demonstrated strong people skills in group settings, language instruction, and customer interactions.

Computer SkillsIntermediate

Applied computer skills for teaching, typing, shorthand, and communication tasks.

Formação acadêmica

College studies
Mariano Galvez University

Resumo

Experienced customer service and language instruction professional with strong communication skills and a background in interpreting and teaching language arts and literature.

Principais conquistas

  • Provided over the phone interpretation services at ICC BPO, facilitating effective communication across language barriers.
  • Handled multiple customer service roles at Conduent, demonstrating adaptability and communication expertise.
  • Taught language arts, literature, and history at various educational institutions, developing curriculum and engaging students.

Experiência

Over the phone interpreter

ICC BPO
July 2022 - present

Trade Customer Service Agent

Conduent
September 2021 - February 2022

Resolutions Specialist Agent

Conduent
February 2021 - present

Customer Service Agent

Everise
2021 - 2021

Customer Service Agent

Alorica
2020 - 2020

Junior High, High School Language Arts and TOEFL

Liceo Frater
2019 - 2019

Junior High and High School American and British Literature

COLEGIO INGLES AMERICANO EAS
2018 - 2018

Junior High, High School Language Arts, TOEFL

Liceo Frater
2017 - 2017

World History and Literature teacher

Colegio El Shaddai
2016 - 2016

Habilidades

CommunicationLanguage TeachingCustomer ServiceInterpersonal SkillsComputer Skills
Publicado na CazVid - 3 de jul. de 2025
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Contato Marian