Community and Administrative Professional | CazVid

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Mariana Amaro

Guatemala City, Guatemala, Guatemala

Administrative & Community Manager with 10+ years in nonprofit and training sectors

  • Organized and managed multiple events, including leadership schools and social activities.
  • Designed and produced audiovisual content for social networks, enhancing online presence.
  • Led training programs for personnel in companies focusing on leadership, customer service, and protocol.
Event Organization
Advanced
Organized and managed events including trainings, seminars, and social gatherings.
Content Creation & Social Media Management
Advanced
Developed audiovisual material and managed social media platforms to increase engagement.
Training & Development
Advanced
Designed and delivered training sessions in leadership, customer service, and ethics.
Administrative & Budget Management
Advanced
Handled document management, report creation, and budget oversight for events and activities.
Public Relations
Intermediate
Managed guest relations, coordinated communication, and maintained community engagement.

Languages

English
95% written, 95% spoken
January 2012 - July 2024
Administrative Assistant, Community Manager, Customer Service/Public Relations
Mision Cristiana Torre Fuerte Central
Comprehensive administrative assistance in the following areas:, Organisation of the leadership school., Organisation and methods of Sunday schools., Development and monitoring of agendas., Document management and archive control., Creation and management of monthly report presentations., Training and talent development., Creation and management of social networks., Creation, design, editing and management of audiovisual material for the area of social networks, events and training., Organisation and management of events., Attention and management of doubts, suggestions and information regarding events and activities., Public relations and attention to guests, panelists, speakers, participants of events, trainings and others., Development and management of budgets for events, trainings and others.
January 2004 - July 2010
Instructor/Trainer
INTECAP
Training for personnel in companies., Leadership., Institutional and business identity., Protocol and business ethics., Customer service., Creation of operational manuals., Supervision of field operations., Human resource profiling., Instructor for careers such as:, Project Management., Administration of gastronomic and tourism companies., Quality controls., Industrial hygiene and safety.
🎓
Universidad Valle de México
Bachelor of Business Administration
2002
🎓
English American School
Bachelor of Science and Letters
1998
🎓
Instituto Enseñanza de Agua Viva
Bachelor of Theology
2023

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