Dedicated customer service professional experienced in client engagement and fraud prevention, fluent in English and Spanish.
Applied empathy to build rapport and understand customer needs effectively.
Gained experience handling customer calls efficiently within a structured environment.
Utilized problem-solving skills to address customer issues in a timely manner.
Communicated fluently in both languages to assist diverse customer base.
Teleperformance
Customer service and fraud prevention departments
Highschool
Truncated career
Artes escénicas
Maintained orderly workflow and documentation during customer interactions.