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Customer Service Professional with diverse hospitality skills
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Competencies
Excelled in interpersonal and communication skills to deliver excellent service and handle customer interactions effectively.
Operated POS systems for billing, order processing, and restocking, contributing to smooth restaurant and hotel transactions.
Developed extensive knowledge of menus to assist customers efficiently and improve ordering processes.
Assisted in food preparation ensuring safety standards, contributing to overall service quality.
Managed multiple tasks in a fast-paced hotel setting, resolving issues promptly to maintain customer satisfaction.
Education
Languages
Summary
Dedicated hospitality professional experienced in customer service, POS operations, and food safety. Adept at multitasking in dynamic environments to ensure guest satisfaction and operational efficiency.
Key Achievements
- Provided high-quality customer service in a busy hotel environment, ensuring guest satisfaction.
- Demonstrated proficiency in POS systems, bill computation, and menu memorization to enhance service efficiency.
- Managed multiple responsibilities including food safety, time management, and problem solving at Radisson Hotel & Convention Center OR Tambo.
Experience
Waiter
Table setting, Customer service and communication, Food preparation and safety, Bill computation and POS Systems, Menu memorization, Time management and problem solving, Bar terminology expertise