Dedicated professional with over 5 years of experience in customer service, technical support, and structured cabling. Bilingual in English and Spanish, committed to enhancing client satisfaction and operational efficiency.
Expertise in addressing customer needs, resolving issues promptly, and ensuring high satisfaction levels.
Skilled in computer preventative maintenance and structured cabling, ensuring optimal hardware and network performance.
Fluent in English and Spanish, facilitating clear, effective communication across diverse client and team interactions.
Proficient in Excel for data organization, analysis, and reporting, supporting operational decision-making.
Super Selectos S.A.
Concentrix
Concentrix
Dato Tech
High-school Graduated
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