Noely - Customer Service Specialist with 3 years in technical support

San José, San José, Costa Ricaen

Provided technical and customer support via chat and phone channels at CONCENTRIX.

Handled blended communication channels to resolve customer inquiries efficiently.

Published on CazVid

Summary

Experienced customer service professional with expertise in technical support and blended communication channels.

Gained experience in technical support and customer service with role progression at CONCENTRIX.

CommunicationAvanzado

Effective communication skills demonstrated in customer interactions via chat and phone.

Adaptability & Continuous LearningIntermedio

Ability to adapt to different communication channels and learn new support skills.

Technical SupportIntermedio

Provided technical assistance and support to customers in a call center environment.

Microsoft OfficeIntermedio

Utilized Microsoft Office applications in daily support tasks.

English(B2+)

CONCENTRIX

November 2024

Provides technical and customer service support through chat channel and Phone calls, efficiently resolving inquiries and issues.

CONCENTRIX

August 2023 - June 2024

Secondary Education

Completed 2022

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