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Customer Service Specialist with 3 years in technical support
Contact
San José, San José, Costa Rica
Available on CazVid
Competencies
CommunicationAvanzado
Effective communication skills demonstrated in customer interactions via chat and phone.
Adaptability & Continuous LearningIntermedio
Ability to adapt to different communication channels and learn new support skills.
Technical SupportIntermedio
Provided technical assistance and support to customers in a call center environment.
Microsoft OfficeIntermedio
Utilized Microsoft Office applications in daily support tasks.
Education
Secondary Education
Liceo San Miguel de Desamparados
Completed 2022
Languages
EnglishB2+
Summary
Experienced customer service professional with expertise in technical support and blended communication channels.
Key Achievements
- Provided technical and customer support via chat and phone channels at CONCENTRIX.
- Handled blended communication channels to resolve customer inquiries efficiently.
- Gained experience in technical support and customer service with role progression at CONCENTRIX.
Experience
Customer Service Specialist – Blended support (Chat and Phone)
CONCENTRIX
November 2024
Provides technical and customer service support through chat channel and Phone calls, efficiently resolving inquiries and issues.
Customer Service/ Technical support – Call Center
CONCENTRIX
August 2023 - June 2024
Skills
CommunicationAdaptability & Continuous LearningTechnical SupportMicrosoft Office
Published on CazVid - May 17, 2026