Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Noely
Customer Service/ Technical support – Call Center
Contato
San José, San José, Costa Rica
Disponível na CazVid
Competências
CommunicationAvanzado
Effective communication skills demonstrated in customer interactions via chat and phone.
Adaptability & Continuous LearningIntermedio
Ability to adapt to different communication channels and learn new support skills.
Technical SupportIntermedio
Provided technical assistance and support to customers in a call center environment.
Microsoft OfficeIntermedio
Utilized Microsoft Office applications in daily support tasks.
Formação acadêmica
Secondary Education
Liceo San Miguel de Desamparados
Completed 2022
Idiomas
EnglishB2+
Resumo
Experienced customer service professional with expertise in technical support and blended communication channels.
Principais conquistas
- Provided technical and customer support via chat and phone channels at CONCENTRIX.
- Handled blended communication channels to resolve customer inquiries efficiently.
- Gained experience in technical support and customer service with role progression at CONCENTRIX.
Experiência
Customer Service Specialist – Blended support (Chat and Phone)
CONCENTRIX
November 2024
Provides technical and customer service support through chat channel and Phone calls, efficiently resolving inquiries and issues.
Customer Service/ Technical support – Call Center
CONCENTRIX
August 2023 - June 2024
Habilidades
CommunicationAdaptability & Continuous LearningTechnical SupportMicrosoft Office
Publicado na CazVid - 17 de mai. de 2026