Experienced bilingual agent skilled in customer service, Spanish interpretation, and effective communication. Adept at problem-solving, negotiation, and teamwork to deliver positive client experiences.
Provided support and assistance to customers, ensuring their needs were addressed effectively.
Facilitated communication between English and Spanish speakers in customer interactions.
Effectively spoken in public and communicated clearly in team and customer engagements.
Analyzed customer issues and developed creative solutions to ensure satisfaction.
ACEDO S. A.
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Engaged in negotiations to resolve conflicts and improve service outcomes.