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Pablo
Customer Support & Technical Advisor with 8+ years of experience
Video resume
Technical support advisor and onboarding spec
I have experience as a customer support representative being able to perform tasks that will solve technical problems with Microsoft apps mainly additionally I have earned negotiation skills through a collections company which I consider those would be beneficial for any sales company as well.
Contact
Managua, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer SupportAdvanced
Handled customer inquiries and provided technical solutions for Microsoft applications.
Technical TroubleshootingIntermediate
Diagnosed and solved technical problems related to software applications during customer support activities.
Negotiation SkillsIntermediate
Developed negotiation capabilities through collections experience, improving customer interactions.
CommunicationAdvanced
Graduated as a language specialist and maintained strong communication skills in customer service roles.
Summary
Experienced customer support representative with expertise in technical troubleshooting and negotiation, graduated as a language specialist.
Key Achievements
- Provided customer support and technical assistance for Microsoft applications, resolving complex user issues.
- Gained negotiation skills through experience in a collections company, enhancing customer interaction techniques.
- Graduated as a language specialist and developed communication skills valuable for customer relations and support roles.
Skills
Customer SupportTechnical TroubleshootingNegotiation SkillsCommunication
Published on CazVid - Jul 3, 2025