Experienced agent with over five years in BPO, call centers, and healthcare, specializing in customer support, retention, and technical assistance.
Applied in BPO settings and healthcare, ensuring customer satisfaction and issue resolution.
Provided technical assistance in call centers, resolving product and service issues.
Engaged in customer retention strategies within a call center environment to maintain clients.
Assisted in sales processes, leveraging customer interactions to promote services.
Amiko
Taking call, open bank account, closed bank account, taking payments
Rosa camelia
Take care of the patients.
Macdonalds
Kitchen staff, server, cleaner, front desk, call agent
Little leaf farm
Cleaning gates, packing, team lead
Nursing degree
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Worked as a technical nurse, gaining experience in patient care and medical support.