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Raymunda

Call agent

Currículo em vídeo

Customer Service Rep
HellonnI am an experienced Customer Service with more than five years. Your job listing caught my eye when you mentioned your business needs a Customer Service Representative . I have read all the requirements and I am confident, that I am the perfect candidate for this position.nnLet me briefly tell you about my experience I worked as a technical nurse in a recovery house and later worked in the call center industry as a customer service representative, sales associate, and retention a

Contato

Colombia, Huila Department, Colombia
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceExpert

Applied in BPO settings and healthcare, ensuring customer satisfaction and issue resolution.

Technical SupportIntermediate

Provided technical assistance in call centers, resolving product and service issues.

RetentionIntermediate

Engaged in customer retention strategies within a call center environment to maintain clients.

Sales SupportBeginner

Assisted in sales processes, leveraging customer interactions to promote services.

Medical AssistanceIntermediate

Worked as a technical nurse, gaining experience in patient care and medical support.

Formação acadêmica

Nursing degree
Universidad Autónoma de Santo Domingo
Completed 2024

Resumo

Experienced agent with over five years in BPO, call centers, and healthcare, specializing in customer support, retention, and technical assistance.

Principais conquistas

  • Worked as a top-performing agent across customer service, tech support, and retention roles at Experian.
  • Gained diverse experience including medical field and sales, demonstrating versatility.
  • Accrued over five years of experience in customer service and support roles.

Experiência

Call agent

Amiko

Taking call, open bank account, closed bank account, taking payments

Nurse

Rosa camelia

Take care of the patients.

Crew Member

Macdonalds

Kitchen staff, server, cleaner, front desk, call agent

Packing

Little leaf farm
07/05/2022 - 09/12/2022

Cleaning gates, packing, team lead

Habilidades

Customer ServiceTechnical SupportRetentionSales SupportMedical Assistance
Publicado na CazVid - 3 de jul. de 2025
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