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Raymunda
Customer Service Specialist with 5+ years in BPO and healthcare
Video resume
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Competencies
Applied in BPO settings and healthcare, ensuring customer satisfaction and issue resolution.
Provided technical assistance in call centers, resolving product and service issues.
Engaged in customer retention strategies within a call center environment to maintain clients.
Assisted in sales processes, leveraging customer interactions to promote services.
Worked as a technical nurse, gaining experience in patient care and medical support.
Education
Summary
Experienced agent with over five years in BPO, call centers, and healthcare, specializing in customer support, retention, and technical assistance.
Key Achievements
- Worked as a top-performing agent across customer service, tech support, and retention roles at Experian.
- Gained diverse experience including medical field and sales, demonstrating versatility.
- Accrued over five years of experience in customer service and support roles.
Experience
Call agent
Taking call, open bank account, closed bank account, taking payments
Nurse
Take care of the patients.
Crew Member
Kitchen staff, server, cleaner, front desk, call agent
Packing
Cleaning gates, packing, team lead