Bilingual interpreter specializing in medical, insurance, and customer service sectors with over 5 years of experience providing accurate and culturally sensitive communication.
Provided interpretation services in medical settings, ensuring clear and compassionate communication.
Handled customer service calls, including insurance and hospitality, demonstrating cultural sensitivity and accuracy.
Fluent in bilingual communication across healthcare, insurance, and customer service sectors.
Ensured effective and compassionate interactions in sensitive situations across various roles.
AMN (UIO Languages Peru)
Facilitated clear, compassionate communication between patients and medical professionals across diverse cultural backgrounds., Maintained strict adherence to HIPAA confidentiality protocols and emergency communication standards.
Voyce
Provided interpretation for entirely medical calls., Managed long and difficult situations while being constantly monitored.
Cyracom, ULG (Kreato Language Group)
Interpreted for different scenarios ensuring accuracy and cultural sensitivity., Managed real time critical situations delivering effective outcomes.
CulturaLink (MADI Solutions)
Handled mostly customer service and insurance calls and got to know how policies, claim processing and billing works.
Bachelors
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Skilled with Microsoft Office, Google Workspace, Slack, Zoom, and Skype for work coordination and communication.
Language Line Solutions (Teleperformance)
Received training and bases of what being an interpreter is., Handled all types of calls including health insurance, vehicle insurance, customer service, 911 and hotels., Worked in a fast paced environment (50+ calls daily)
Swissôtel
Assisted hotel and external guests on scheduling conference and meeting rooms., Coordinated special queries for their meetings., Provided assistance to the front desk team with registration cards, completing guests profiles and special requirements, and setting up keys.
Yellowstone Club
Jiminy Peak Mountain Resort
Elizabeth Ballantyne School
