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Sebastian
Customer Support & Tech Specialist with 4 years experience in tech and customer service
Video resume
System technologist
Handle customer support in tech and customer care
Contact
Medellín, Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer SupportAdvanced
Provided support to clients through multiple channels, including chat, email, and phone.
Technical SupportIntermediate
Handled hardware and software inquiries, troubleshooting, and client technical issues.
Data ManagementIntermediate
Updated customer information and managed client data on platforms like IBM, CRM, and Salesforce.
Order ProcessingIntermediate
Managed customer orders and support tasks within the VBO environment.
Summary
Experienced customer service agent with a focus on technical support and data management.
Key Achievements
- Handled customer support via chat, email, and phone, supporting hardware and software inquiries.
- Managed updates on customer data using IBM, CRM, Salesforce, and Sand Desk platforms.
- Gained experience in order processing and customer data management in a VBO environment.
Skills
Customer SupportTechnical SupportData ManagementOrder Processing
Published on CazVid - Jul 3, 2025