Sebastian - Dispatcher with 5+ years of logistics and customer service experience

Barranquilla, Atlántico, Colombiaen

Created optimized routes for drivers, improving operational efficiency.

Negotiated freight rates to secure favorable terms, enhancing profitability.

Published on CazVid

Summary

Dedicated dispatcher and freight broker with extensive experience in logistics coordination, customer relations, and negotiation, practicing effective communication and project management.

Key Achievements

Managed documentation, invoicing, and database analysis using Excel to track loads and agent performance.

Skills

Project ManagementAvanzado

Applied project management skills to plan routes and manage logistics operations.

Effective CommunicationAvanzado

Handled customer inquiries and negotiated contracts ensuring clear and effective communication.

Time ManagementAvanzado

Scheduled and coordinated freight and driver routes, prioritizing tasks efficiently.

TeamworkIntermedio

Collaborated with drivers, vendors, and customers to ensure smooth logistics operations.

LeadershipIntermedio

Experience

Dispatcher

Global Associates BPO

2025/08 - PRESENT

Create routes weekly and daily for my drivers., Negotiate the freight rate to secure the best possible terms, allowing my drivers to maximize their profits., Plan their routes, handle the documentation, including invoices, so they can get paid., Handle the company database using Excel, handling the...

Sales Expert

Office Partners 360

2024/12 - 2025/06

Freight Broker

INSALERV

2022/11 - 2023/05

Monitored inbound and outbound freight operations to establish timely delivery of packages., Negotiated freight rates with third-party vendors to acquire cost-effective contracts., Coordinated shipping requests for expedited delivery and documented accurately to achieve the correct billing.,...