Wilmer - Content Marketing Specialist with 5 years of digital media expertise

Armenia, Quindío Department, Colombiaen

Developed and executed content strategies that increased audience engagement

Managed multiple content projects simultaneously, demonstrating strong organizational skills

Published on CazVid

Summary

Dedicated content marketer with a track record of growing digital audiences and executing impactful marketing strategies.

Key Achievements

Collaborated with cross-functional teams to deliver targeted marketing campaigns

Skills

Content StrategyAdvanced

Designed and implemented content plans aligned with marketing goals.

Social Media ManagementAdvanced

Managed social media platforms to maximize reach and engagement.

SEO OptimizationIntermediate

Optimized content for search engines to improve organic traffic.

Project ManagementIntermediate

Led content projects from conception through execution, coordinating teams.

Experience

Customer Service Agent

Food Delivery App

2022 - 2024

Managed customer interactions for a food delivery app., Resolved inquiries related to order status and modifications, delivery address verification, and processing refunds.

Customer Service Agent

2023 - 2025

Managed customer service inquiries using various tools and multiple channels., Coordinated directly with engineering support for the escalation and follow-up of technical incidents.