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Medical Appointment Coordinator with healthcare & customer service expertise
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Competencies
Coordinated and managed complex medical appointments, ensuring seamless patient and provider experience.
Provided comprehensive customer care across various industries, including healthcare, retail, and legal services.
Sold electronic devices and accessories, demonstrating product expertise and customer engagement skills.
Supported business operations through virtual assistance, processing refunds, cancellations, and managing communications.
Efficiently handled multiple clients and administrative tasks in fast-paced environments.
Education
Languages
Summary
Dedicated appointment setter and customer care specialist with extensive experience in healthcare, retail, and legal services. Skilled in managing complex schedules, providing superior customer support, and handling sales across diverse industries.
Key Achievements
- Managed scheduling and administration for complex medical procedures including colonoscopies and cardiac clearances.
- Handled diverse customer service tasks in healthcare, legal, and retail sectors, including refunds and virtual assistance.
- Sold electronic products such as smartphones, laptops, and accessories, consistently meeting sales targets.
Experience
Appointment Setter
Experienced Medical Appointment Coordinator responsible for scheduling and managing appointments for procedures such as colonoscopies, upper endoscopies, cardiac clearances, and follow-ups., Proficient in handling administrative medical tasks such as insurance checkouts, coordinating with healthcare providers, managing patient communications via email, and ensuring a smooth workflow for medical procedures.
Customer care, appointment setter, virtual assistant
Gained experience working in various departments and campaigns, such as processing refunds and cancellations for online memberships, providing virtual assistant services for a supermarket manager, and working as an appointment setter for a law firm and medical insurance.
Sales Representative
Experienced Sales Representative with a background in selling a range of electronic products for a leading mobile company, including smartphones, laptops, iPads, and AirTags., Skilled in providing excellent customer service, multitasking in a fast-paced environment, and achieving sales targets., Proven ability to handle multiple client inquiries simultaneously while ensuring a seamless buying experience.