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Alex

Customer Service & Tech Support Specialist with 2+ Years Experience

Video resume

Customer Service and Tech Support
Hi, my name is Alex. I'm CSR with more than 2 years of experience with top-notch performance for Brightspace/D2L. I'm looking for experience in Customer interaction Jobs: VA, Bilingual interpreter, CS, etc.

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Tuxtla Gtz, Chiapas, México
Open to remote
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Competencies

Customer SupportAdvanced

Delivered customer service and technical support for Brightspace LMS, ensuring client satisfaction

Technical TroubleshootingIntermediate

Assisted users in resolving issues related to Brightspace via troubleshooting skills

Multilingual CommunicationIntermediate

Supported bilingual interpretation efforts, facilitating communication in diverse settings

Virtual AssistanceBeginner

Aspired to expand experience in virtual assistant roles, leveraging customer service background

Summary

Customer service representative with over two years of providing top-quality support and technical assistance, specializing in learning management systems and diverse customer interaction roles.

Key Achievements

  • Provided customer support and technical support for Brightspace LMS over two years
  • Consistently demonstrated top-notch performance in customer service roles
  • Gained experience in diverse customer interaction contexts including virtual assistance and bilingual interpretation

Skills

Customer SupportTechnical TroubleshootingMultilingual CommunicationVirtual Assistance
Published on CazVid - Jul 3, 2025
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