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Customer Service and Tech Support
Delivered customer service and technical support for Brightspace LMS, ensuring client satisfaction
Assisted users in resolving issues related to Brightspace via troubleshooting skills
Supported bilingual interpretation efforts, facilitating communication in diverse settings
Aspired to expand experience in virtual assistant roles, leveraging customer service background
Customer service representative with over two years of providing top-quality support and technical assistance, specializing in learning management systems and diverse customer interaction roles.