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Alexia
Customer Service Representative
Video resume
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Competencies
Demonstrated experience with Clear and professional communication.
Demonstrated experience with Empathy and patience.
Demonstrated experience with Time management.
Demonstrated experience with Attention to detail.
Demonstrated experience with Positive attitude.
Education
Languages
Summary
Professional profile
Experience
Customer Service Representative
Provided customer support through phone calls, handling inquiries and resolving issues efficiently.. Served as floor support, assisting teammates with escalations and guiding them through processes.
Customer Service and Back-Office Operations
Worked in customer service and back-office operations, offering support through email, chat, and phone.. Served as floor support for new trainees, helping them adapt to workflows, tools, and customer service standards.
Skills
Video Transcript
AlexiaG
Hi, my name is Alexia. I'm 27 years old. I have over four years of experience in customer service. I have worked with companies like Travelperk and Frontier Airlines, supporting customers by email, phone, and chats. And I really enjoy helping customers and finding solutions to their problems. I am also adaptable and always willing to learn.