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Alexia

Customer Service Representative

Currículo em vídeo

AlexiaG
I have over four years of experience in customer service, supporting customers through various channels and enjoying the process of helping them find solutions.

Contato

San Salvador, San Salvador Department, El Salvador
Disponível na CazVid
Contato pela CazVid

Competências

Clear and professional communication

Demonstrated experience with Clear and professional communication.

Empathy and patience

Demonstrated experience with Empathy and patience.

Time management

Demonstrated experience with Time management.

Attention to detail

Demonstrated experience with Attention to detail.

Positive attitude

Demonstrated experience with Positive attitude.

Formação acadêmica

English course
Don Bosco University
Completed 2018

Idiomas

SpanishNative
EnglishC1

Resumo

Professional profile

Experiência

Customer Service Representative

Frontier Airlines
Jun 2021 - Apr 2022

Provided customer support through phone calls, handling inquiries and resolving issues efficiently.. Served as floor support, assisting teammates with escalations and guiding them through processes.

Customer Service and Back-Office Operations

TravelPerk
May 2022 - Jul 2025

Worked in customer service and back-office operations, offering support through email, chat, and phone.. Served as floor support for new trainees, helping them adapt to workflows, tools, and customer service standards.

Habilidades

Clear and professional communicationEmpathy and patienceTime managementAttention to detailPositive attitude

Transcrição do vídeo

AlexiaG

Hi, my name is Alexia. I'm 27 years old. I have over four years of experience in customer service. I have worked with companies like Travelperk and Frontier Airlines, supporting customers by email, phone, and chats. And I really enjoy helping customers and finding solutions to their problems. I am also adaptable and always willing to learn.

Publicado na CazVid - 3 de out. de 2026
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Contato Alexia