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Agente de Servicio al Cliente – CashApp
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Competencies
Experiencia demostrada en Creatividad.
Experiencia demostrada en Comunicación.
Experiencia demostrada en Responsabilidad.
Experiencia demostrada en Trabajo en equipo.
Experiencia demostrada en Excel.
Education
Languages
Summary
Agente de Servicio al Cliente – CashApp buscando nuevas oportunidades
Experience
Agente de Servicio al Cliente – CashApp
Atención por chat. Resolución de problemas financieros. Disputas. Verificación de identidad
Agente de Servicio al Cliente – ADT
Soporte técnico. Pagos. Facturación y asistencia a clientes
Mantenimiento de propiedades. Alquileres. Pagos y citas
Asistente sobre cuentas, apuestas y transacciones
Appeals Collector
Revisión y procesamiento de apelaciones de seguros médicos. Análisis de cobertura. Manejo de expedientes médicos. Confidencialidad y cumplimiento de estándares
Insurance Appeals & Claims Processing Specialist
Reviewed and processed insurance appeal documentation for hospital stays and medical services with high accuracy.. Analyzed health insurance determinations, verifying coverage decisions, payment approvals, and claim denials.. Evaluated medical records and policy documentation to ensure compliant case processing while maintaining strict HIPAA standards.. Consistently met and exceeded key quality and productivity metrics in a fast-paced environment.
Customer Support Specialist
Provide expert technical and account assistance regarding account verification, transaction history, and platform features.. Maintain top-tier satisfaction ratings through empathetic, prompt, and structured resolution handling and teamwork.
Real Estate Property Support Specialist
Managed property maintenance requests, rental payment processing, and leasing inquiries using Yardi real estate software.. Coordinated appointment scheduling for prospective tenant tours and delivered accurate property availability details.
Technical Support & Customer Service Agent
Delivered technical troubleshooting for security systems, guiding clients step-by-step through battery replacements and resets.. Handled billing inquiries and processed payments to enhance client retention and satisfaction.
Financial & Digital App Support Agent
Resolved financial inquiries via messaging, including transaction disputes, bitcoin management, and missing funds localization.. Processed identity verification documentation while adhering strictly to financial compliance guidelines.