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Andrés
Customer Service & Technical Support with 6+ years in call center environment
Video resume
Agente bilingüe
Experiencia de más de 6 años con personas de estados unidos Canadá y europa
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided technical support and customer service in a call center setting, handling diverse international clients.
Communication SkillsAdvanced
Effectively communicated with clients from different countries, understanding various accents and cultural contexts.
Technical SupportIntermediate
Assisted customers with technical issues related to banking services, resolving inquiries efficiently.
Multilingual CommunicationIntermediate
Handled calls with clients across countries, demonstrating adaptability to various language and accent differences.
Summary
Over 6 years of experience in call center environments specializing in customer retention, technical support, and managing international clients.
Key Achievements
- Gained extensive experience working with clients from the US, Canada, and Europe
- Contributed to retention campaigns at Scotiabank, improving customer satisfaction
- Developed strong communication skills managing multiple accents and diverse customer needs
Skills
Customer ServiceCommunication SkillsTechnical SupportMultilingual Communication
Published on CazVid - Jul 3, 2025