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Andrés

Agente bilingüe

Currículo em vídeo

Agente bilingüe
Experiencia de más de 6 años con personas de estados unidos Canadá y europa

Contato

Bogotá, Bogotá D.C., Colombia
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceExpert

Provided technical support and customer service in a call center setting, handling diverse international clients.

Communication SkillsAdvanced

Effectively communicated with clients from different countries, understanding various accents and cultural contexts.

Technical SupportIntermediate

Assisted customers with technical issues related to banking services, resolving inquiries efficiently.

Multilingual CommunicationIntermediate

Handled calls with clients across countries, demonstrating adaptability to various language and accent differences.

Resumo

Over 6 years of experience in call center environments specializing in customer retention, technical support, and managing international clients.

Principais conquistas

  • Gained extensive experience working with clients from the US, Canada, and Europe
  • Contributed to retention campaigns at Scotiabank, improving customer satisfaction
  • Developed strong communication skills managing multiple accents and diverse customer needs

Habilidades

Customer ServiceCommunication SkillsTechnical SupportMultilingual Communication
Publicado na CazVid - 3 de jul. de 2025
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Contato Andrés