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Angel
Data Analyst with 5+ years of experience in finance and customer service
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Competencies
Utilized for updating and managing large shareholder and customer databases ensuring data accuracy.
Conducted data searches, analyses, and report generation for internal and operational purposes.
Handled inbound and outbound communications, managing payments, inquiries, and language translation support.
Managed payments, updates, and related financial procedures within banking and corporate environments.
Provided translation and communication support in bilingual customer service and meetings.
Education
Languages
Summary
Dedicated analyst with expertise in database management, data analysis, and client communication across financial and social service sectors.
Key Achievements
- Managed shareholder data and internal controls at Banco de los Trabajadores, ensuring accurate dividend payments and shareholder record updates
- Handled high-volume calls for payment processing and data management at Capgemini, supporting operational efficiency across two centers
- Supervised shareholder procedures during assemblies and facilitated communication as a Bilingual Assistant at Children International
Experience
Analista I Depuracion BD
Updating data and payment of dividends to shareholders, Internal controls on the issuance of the share titles, Management of the storage room where shareholder files and titles are kept, Accounting of the dividends paid and the corresponding ISR tax, Search and analysis of personal data to update...
Collections Process Associate
Take inbound and outbound calls from consumers and small businesses to take payments and payment arrangements and update information, Responsible for the annual update of the database, ensuring the accuracy and efficient management of the collected information, In charge of monitoring upcoming due...