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Angel

Analista I Depuracion BD

Contato

Guatemala City, Guatemala, Guatemala
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Database ManagementAvanzado

Utilized for updating and managing large shareholder and customer databases ensuring data accuracy.

Data AnalysisIntermedio

Conducted data searches, analyses, and report generation for internal and operational purposes.

Call HandlingAvanzado

Handled inbound and outbound communications, managing payments, inquiries, and language translation support.

Payment ProcessingIntermedio

Managed payments, updates, and related financial procedures within banking and corporate environments.

Bilingual AssistanceIntermedio

Provided translation and communication support in bilingual customer service and meetings.

Formação acadêmica

Bachiller en computación
Liceo de Computación CSS
Completed 2011

Idiomas

SpanishNative
EnglishIntermediate
PortugueseIntermediate

Resumo

Dedicated analyst with expertise in database management, data analysis, and client communication across financial and social service sectors.

Principais conquistas

  • Managed shareholder data and internal controls at Banco de los Trabajadores, ensuring accurate dividend payments and shareholder record updates
  • Handled high-volume calls for payment processing and data management at Capgemini, supporting operational efficiency across two centers
  • Supervised shareholder procedures during assemblies and facilitated communication as a Bilingual Assistant at Children International

Experiência

Analista I Depuracion BD

Banco de los Trabajadores
22 May 2017 - June 2019

Updating data and payment of dividends to shareholders, Internal controls on the issuance of the share titles, Management of the storage room where shareholder files and titles are kept, Accounting of the dividends paid and the corresponding ISR tax, Search and analysis of personal data to update...

Collections Process Associate

Capgemini
July 2019 - June 2022

Take inbound and outbound calls from consumers and small businesses to take payments and payment arrangements and update information, Responsible for the annual update of the database, ensuring the accuracy and efficient management of the collected information, In charge of monitoring upcoming due...

Bilingual Assistant

Children International
February 2023 - to date

Habilidades

Database ManagementData AnalysisCall HandlingPayment ProcessingBilingual Assistance
Publicado na CazVid - 17 de mai. de 2026
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Contato Angel