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Customer Service Professional with 2+ years in Logistics and Dispatch
Contact
Competencies
Handled customer inquiries, complaints, and provided effective communication.
Managed delivery scheduling, driver assignment, and route optimization.
Maintained professional communication via phone, radio, and email with customers and drivers.
Fluent in English and Spanish, used for customer service and communication.
Education
Languages
Summary
Experienced professional specializing in customer engagement and delivery logistics, with a proven ability to manage high call volumes and coordinate efficient delivery operations.
Key Achievements
- Managed high call volumes efficiently during peak hours at UCP Languages Peru SAC.
- Entered order details accurately into dispatch systems, ensuring smooth delivery operations.
- Assigned deliveries to drivers based on route optimization, improving delivery efficiency.
Experience
CSR - Dispatcher
Manage high call volumes, maintaining a professional demeanor during peak hours and efficiently multi-tasking in fast-paced environment., Answering customer calls to take delivery orders., Entering order details into a dispatch system., Assigning deliveries to available drivers based on route...