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Arthur
CSR - Dispatcher
Contato
Competências
Handled customer inquiries, complaints, and provided effective communication.
Managed delivery scheduling, driver assignment, and route optimization.
Maintained professional communication via phone, radio, and email with customers and drivers.
Fluent in English and Spanish, used for customer service and communication.
Formação acadêmica
Idiomas
Resumo
Experienced professional specializing in customer engagement and delivery logistics, with a proven ability to manage high call volumes and coordinate efficient delivery operations.
Principais conquistas
- Managed high call volumes efficiently during peak hours at UCP Languages Peru SAC.
- Entered order details accurately into dispatch systems, ensuring smooth delivery operations.
- Assigned deliveries to drivers based on route optimization, improving delivery efficiency.
Experiência
CSR - Dispatcher
Manage high call volumes, maintaining a professional demeanor during peak hours and efficiently multi-tasking in fast-paced environment., Answering customer calls to take delivery orders., Entering order details into a dispatch system., Assigning deliveries to available drivers based on route...