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Customer Service Specialist with client engagement and interpersonal skills
Contact
San Miguel, San Miguel Department, El Salvador
Available on CazVid
Competencies
Customer ServiceIntermediate
Managed client queries and provided support to ensure customer needs were met effectively.
Communication SkillsIntermediate
Utilized active listening, tone management, and empathy to build rapport and address client concerns.
TeamworkIntermediate
Collaborated with colleagues to maintain a positive service environment and support team goals.
AdaptabilityIntermediate
Adjusted approaches based on client needs and situational requirements to ensure service quality.
Education
Bachelor’s Degree
Gerardo Barrios University
Completed 2019
Languages
SpanishNative
EnglishIntermediate
Summary
Experienced in providing excellent customer service and effective communication. Skilled in empathy, patience, and teamwork, with a focus on addressing client needs and fostering positive interactions.
Key Achievements
- Handled client interactions for basic needs at Lacteos El Rodeo, ensuring customer satisfaction.
- Consistently provided excellent customer service to enhance client experience.
- Developed soft skills including empathy, active listening, and tone management through direct client interaction.
Experience
Lacteos El Rodeo
September 2020 - April 2021
dealt with clients that were buying the basic needs, provided excellent customer service
Skills
Customer ServiceCommunication SkillsTeamworkAdaptability
Published on CazVid - May 17, 2026