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Brayan
Customer Service Specialist with client engagement and interpersonal skills
Contato
Competências
Managed client queries and provided support to ensure customer needs were met effectively.
Utilized active listening, tone management, and empathy to build rapport and address client concerns.
Collaborated with colleagues to maintain a positive service environment and support team goals.
Adjusted approaches based on client needs and situational requirements to ensure service quality.
Formação acadêmica
Idiomas
Resumo
Experienced in providing excellent customer service and effective communication. Skilled in empathy, patience, and teamwork, with a focus on addressing client needs and fostering positive interactions.
Principais conquistas
- Handled client interactions for basic needs at Lacteos El Rodeo, ensuring customer satisfaction.
- Consistently provided excellent customer service to enhance client experience.
- Developed soft skills including empathy, active listening, and tone management through direct client interaction.
Experiência
dealt with clients that were buying the basic needs, provided excellent customer service