Experienced in patient support, appointment scheduling, and customer service across healthcare and hospitality sectors, with a focus on courteous and efficient service.
Utilized troubleshooting skills to resolve customer issues during support and sales interactions.
Provided prompt and courteous support to customers in healthcare and hospitality settings.
Managed appointment scheduling for medical procedures and spa services via phone and other communication channels.
Handled inbound sales calls to address customer needs and promote services.
Sitel
Troubleshooting, Inbound Sales.
Oclinicals/Texas Digestive Disease Consultants
Provide prompt, efficient, and courteous service to customers., Provide instructions and information about colonoscopies and Endoscopies to patients, Assist with any questions regarding the procedures, Inbound or outbound calls to schedule appointments for colonoscopies and Endoscopies
Graton Resort & Casino
Provide efficient and courteous customer service., Assist with scheduling appointment for Spa Guests., Inbound and outbound calls
High School
English Course
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Provided assistance and information regarding procedures and services across multiple roles.
