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Camilo
Customer Service Representative and Tech support
Contact
Armenia, Quindío Department, Colombia
Available on CazVid
Competencies
Microsoft Excel
Experiencia demostrada en Microsoft Excel.
Word
Experiencia demostrada en Word.
PowerPoint
Experiencia demostrada en PowerPoint.
CRM Systems
Experiencia demostrada en CRM Systems.
Conflict Resolution
Experiencia demostrada en Conflict Resolution.
Education
Cabin Crew Member Certification
Academia Antioqueña de Aviación
Completado 2021
Technical Bachelor, Commercial Specialization
Institución Educativa Antonio Nariño
Completado 2018
English Course – 800 hours
Completado 2019
Virtual Diploma in Leadership and Productivity – 120 hours
Completado 2020
Languages
SpanishNativo
EnglishProfessional Working Proficiency B2
Summary
Perfil profesional
Experience
Customer Service Representative and Tech support
Call Center
Handled inbound and outbound calls and chats daily in Spanish and English for technical support, and service inquiries. Resolved complex customer issues on first contact
Travel Agency Intern
A&D Representaciones Mayoristas en Turismo
Assisted 30+ clients weekly with flight, hotel, and package bookings via phone, chat and email. Provided bilingual support to international customers
Skills
Microsoft ExcelWordPowerPointCRM SystemsConflict Resolution
Published on CazVid - Oct 8, 2026