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Carlos
Dispatcher with 3 years of customer service experience in BPO
Video resume
Dispatcher
I have been working on the BPO industry for almost 3 years. In customer service área and also as an appointment setter. I have the skills for the Job and I am totally available.
Contact
Santiago de Cali, Valle del Cauca, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and package tracking in a BPO setting.
Communication SkillsIntermediate
Communicated effectively with clients and team members in a fast-paced environment.
Appointment SettingIntermediate
Scheduled appointments efficiently to meet campaign requirements.
Team CollaborationIntermediate
Worked within team settings at Sightel and Green Energy Former to achieve campaign goals.
Summary
Experienced in BPO customer service, appointment setting, and package tracking with a focus on client satisfaction and team collaboration.
Key Achievements
- Worked for nearly 3 years in customer service and appointment setting roles in the BPO industry.
- Gained experience managing package tracking and customer inquiries for campaign projects.
- Contributed to team efforts at Sightel and Green Energy Former in a client-focused environment.
Skills
Customer ServiceCommunication SkillsAppointment SettingTeam Collaboration
Published on CazVid - Jul 3, 2025