Dedicated customer service specialist with over 5 years of experience in healthcare and retail sectors. Skilled in communication, conflict resolution, and multitasking. Committed to delivering high-quality support and fostering positive customer relationships.
Effectively communicated with customers and team members to resolve issues and enhance service quality.
Applied problem-solving abilities to address customer concerns and improve operational processes.
Managed multiple tasks efficiently in fast-paced environments, ensuring timely service delivery.
Utilized Microsoft Office tools and POS systems to support daily operations and customer transactions.
American Health Marketplace
Communication Skills, Problem-Solving Abilities, Product/Service Knowledge, Patience, Adaptability, Positive Attitude, Time Management, Conflict Resolution, Tech Proficiency, Teamwork
Eagles
Basic Math Skills, Attention to Detail, Point of Sale (POS) Systems, Cash Handling, Communication, Problem-Solving, Patience and Empathy, Product Knowledge, Multitasking, Teamwork, Reliability and Punctuality, Time Management
High School
Middle School
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Displayed patience and empathy to manage challenging interactions and foster positive customer experiences.
