This is my profileContact via CazVidCharlize
Customer Service Specialist with 3+ years in telecommunications
Contact
Competencies
Utilized assertive communication skills to assist clients and coordinate with team members.
Delivered assistance to telecom clients, managing their billing, payments, and technical issues.
Handled documentation, scheduling, and correspondence tasks using Office tools.
Identified and validated technical and billing issues to ensure customer satisfaction.
Applied basic SAP skills to manage data and documentation tasks.
Education
Summary
Dedicated professional with experience in customer assistance, billing, and administrative coordination within the telecommunications and retail sectors.
Key Achievements
- Provided customer assistance and technical validation at Callmax Dominicana.
- Managed billing, payments, and technical issues for telecom clients.
- Handled visitor coordination, document processing, and onboarding at Skysands Footwear.
Experience
SERVICIO AL CLIENTE
Brindando asistencia a clientes de compañías de telecomunicaciones extranjeras., Desglose y gestión de facturas., Procesamiento de pagos., Validación de averías técnicas.
DIGITADORA
RECEPCIONISTA
Recibir y redirigir a los visitantes., Coordinar citas para entrevistas de personal., Gestionar el proceso de firma de documentos y contratos para nuevos ingresos., Organizar expedientes., Completar formularios de seguro de vida., Realizar envíos de cartas al banco para la apertura de cuentas de...