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Blueprints Drawer at Extralum S.A. de C.V.
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Competencies
Expert in drafting, modifying, and plotting detailed architectural blueprints.
Skilled in creating accurate 3D models using Blender, 3D Max, and Revit for architectural visualization.
Experienced in providing technical and customer service support across multiple industries and platforms.
Proficient in Adobe Photoshop, Dreamweaver, Office Suite, and various Linux distributions for diverse technical tasks.
Adept at supporting project workflows, modifications, and client communication in architecture and engineering.
Education
Languages
Summary
Experienced in architectural drafting, 3D modeling, and technical customer support, combining creative design skills with strong problem-solving abilities to deliver high-quality solutions.
Key Achievements
- Proficient in AutoCAD and Photoshop for blueprint creation and modification.
- Supported architecture projects with detailed 3D models and rendering.
- Facilitated seamless communication between engineering and client teams for project adjustments.
Experience
Blueprints drawer
Help finishing, modifying, copying, plotting blueprints using various software like AutoCad and Photoshop.
3d Modeler
Make the blueprints for the architecture/engineering department, including any modification needed by law or by the client.
Customer Service and Technical Support Agent
Provide customer support to PlayStation consumers via chat and sometimes closing ticket via e-mail.. Give technical support to some PlayStation products.
Customer Service, Technical Support Agent and sales agent
Provide technical support to Windows users and customer support to Microsoft customers.. Soft sales of any Microsoft product.
Back Office/ Email/ Restaurant Care GrubHub campaign
Closing tickets, giving support via email, and modifying restaurant menus as instructed.. Approving or denying refunds to restaurants, starting the onboarding process for new restaurants.
Customer Service
Customer support for the ClinCard prepaid card, answering questions related to their card, helping customers replace their card.
Chat and Back Office Support
Provide customer support to Sam's members via chat and e-mail, handling disputes, refunds, and product replacements.
Customer Support
Inbound calls to arrange transportation for Call the Car customers, helping with inquiries related to the service.
Back Office Support
Solve members orders issues and inquiries, such as: Missing orders and items, Expired items, Damaged and defective items, Refunds and returns, Delayed orders.. Doing follow-ups and helping members with website or account issues until everything is solved, all this via email, sms or chat.
Back Office/ Email/ Restaurant Care
Adding or editing in-network or out-of-network restaurants’ menus.. Providing customer support for in-network restaurants, mostly payments from Grubhub, menu editing, issues with drivers, contracts inquiries, troubleshooting Grubhub hardware.
Customer Service, Technical Support and Soft-Sales
Inbound calls regarding Microsoft products and services, provide technical support to any product within scope of support, and finish any call with a sale if possible.
Customer Service and Technical Support
Provide customer and technical support to PlayStation consumers via chat, and sometimes via email.. Assistance included Sony account issues, console and controller troubleshooting, console service, other Sony products inquiries and general questions regarding games inside the PS Store.
Architecture and Engineering Assistant
Support the architecture and engineering department with different tasks, including plotting projects, modifying projects as requested by clients or the government, rendering projects and help on construction sites when needed.
Architect’s Assistant
Help an architect with any task regarding any existing project, whether the project was already being built or before this happened.